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System status

All systems operational.

Status of the services PYD ENTERPRISES PRIVATE LIMITED operates: license issuance, signed update distribution, support and this website. Your PYD ENTERPRISES cluster runs in your environment and is monitored by your team.

CURRENT STATUSOperational
  • License issuance service
  • Update bundle portal
  • Signature verification keys
  • Support portal and ticketing
  • pydenterprises.com website and forms

Updated 6 Nov 2026 · times in IST

Your scans never depend on these services. Installed PYD ENTERPRISES clusters verify licenses offline and make no outbound calls, so an incident here cannot stop a running scan. For problems inside your own deployment, contact support@pydenterprises.com or call 1800-266-4242.

Uptime

Last 90 days.

  • License issuance service

    99.937% uptime

    Issues and renews offline license keys from the customer portal.

    60 days agoToday

  • Update bundle portal

    99.964% uptime

    Authenticated downloads of signed release bundles, checksums and SBOMs.

    60 days agoToday

  • Signature verification keys

    100% uptime

    Public release keys and revocation list published for offline verification.

    60 days agoToday

  • Support portal and ticketing

    100% uptime

    support@pydenterprises.com, ticket portal and knowledge base.

    60 days agoToday

  • pydenterprises.com website and forms

    99.986% uptime

    Marketing site, documentation and inquiry forms.

    60 days agoToday

No incidentsDegraded performanceOutage

SCHEDULED MAINTENANCE

License issuance service

15 Nov 2026 · 02:00 to 03:00 UTC

Database upgrade. Key issuance and renewal pause for up to one hour. Installed licenses keep working, because they verify offline.

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Incident history

What went wrong, and what we changed.

  1. Degraded performanceUpdate bundle portalResolved

    Slow downloads of the 2026.10 release bundle

    14 Oct 2026 · 47 minutes

    1. 09:12 ISTInvestigating reports of bundle downloads below 1 MB/s from the customer portal.
    2. 09:31 ISTIdentified: a cache rule excluded the new bundle path, so every request went to origin.
    3. 09:59 ISTResolved: cache rule corrected and the 2026.10 bundle prewarmed. Checksums and signatures were unaffected.
  2. Degraded performanceLicense issuance serviceResolved

    Delayed delivery of renewed license keys

    2 Sept 2026 · 1 hour 22 minutes

    1. 14:05 ISTRenewed license keys generated in the portal were not arriving by email. Keys remained downloadable from the portal.
    2. 14:40 ISTIdentified: our transactional email provider was queueing messages for some recipient domains.
    3. 15:27 ISTResolved: queued messages delivered. Installed licenses are verified offline and were never affected.
  3. Degraded performancepydenterprises.com website and formsResolved

    Intermittent errors on inquiry form submissions

    19 Aug 2026 · 18 minutes

    1. 11:20 ISTSome contact and scan request submissions returned errors.
    2. 11:38 ISTResolved: a configuration change was rolled back. Affected submissions were recovered from logs and routed.

Earlier incidents are available on request from support.